Frequently Asked Questions:

Does Iris Tea & Bakery offer refunds?


If you cancel the order, the 50% of Cancellation Fee will be applied and you will receive in-store credit on a gift card. If you have any questions please call 718-888-1633.


Can we pick up cakes at other locations?


Yes, if you would like to pick up at our Horace Harding location or our Delong Street location, you can specify in "special instructions" while ordering!